Wisconsin Department of Tourism Customer-Service Training Session
Discover Whitewater, Whitewater Area Chamber of Commerce & SweetSpot Bakehouse to Host Wisconsin Department of Tourism Customer-Service Training Session
Regional Tourism Specialist David Spiegelberg to Speak at Event on Aug. 19
What does your welcome mat look like? What is your visitor preparedness strategy? These are just two of the many questions that will be answered during the Wisconsin Department of Tourism Customer-Service Training Session on Monday, August 19 at 5 p.m. at the Whitewater University Innovation Center (1221 Innovation Dr., Whitewater). This FREE event is sponsored by the Whitewater Area Chamber of Commerce, Discover Whitewater, and SweetSpot Bakehouse.
Whether you’re a Main Street storefront, a downtown hotel, or a mid-sized manufacturer, we’re all in the business of customer service. And all of the great marketing in the world won’t make a bit of difference if your customer does not have an exceptional experience in your destination, at your business or in your region. The Department of Tourism wants to help businesses be the best they can be in all of their customer interactions.
The program is designed for front-line staff, management, business owners, and residents – anyone who works with the public and wants to make a positive and lasting impression with both customers and visitors.
Designed in modules, the training will be offered as a 90-minute session covering:
We can’t promote Wisconsin as a FUN and inviting destination unless we can guarantee excellent customer service with all of our interactions with guests.
The Whitewater Area Chamber of Commerce, Discover Whitewater, and the SweetSpot Bakehouse are excited to welcome David Spiegelberg, the Wisconsin Department of Tourism’s Regional Tourism Specialist, to Whitewater for this event. Light refreshments will be served, courtesy of SweetSpot Bakehouse.
- Bringing Fun To Life In Wisconsin
- Fun, Delivered: The Basics of Customer Service
- The Fun Starts With You: Show Pride in Your Region
- Calm Down, Have Fun: Defusing Angry Customers